Everything you need to know about using FinnAdvisor — step-by-step guides, tips, and answers to common questions.
What makes this different
It cites the law, not a vibe
Every analysis names the statute it relies on, so you can check it — and so can a lawyer.
It speaks your language
Thirteen languages, including Arabic, Somali, Persian and Ukrainian — the decision is in Finnish, the explanation does not have to be.
It remembers the case
Most tools answer a question and forget you. Your case here keeps its history, its documents and its deadlines in one record.
A short analysis of one case is free. Guided is a subscription for one case: 59 € for the first 3 months — 29 € for the case pack (a draft appeal or letter to the authority, delivered as soon as your case’s analysis is ready) and 30 € for 3 months of follow-up at the introductory price of 10 € a month — then 15 € a month, renewed automatically until you cancel. Cancel any time; access continues to the end of the period you have paid for.See what it costs →
FAQ
Answers to the most common questions about FinnAdvisor.
Is FinnAdvisor giving me legal advice?
No. FinnAdvisor gives general legal information, not legal advice. It is an AI service, not a law firm, and no lawyer reviews its answers. For advice on your own case, contact a lawyer (asianajaja) or public legal aid (oikeusapu), which is free or low-cost for those who qualify.
How accurate is the information?
FinnAdvisor is built on Finnish law, such as the Aliens Act, the Social Welfare Act and the Employment Contracts Act. Its answers are generated by AI and can be incomplete or wrong. Always check anything important against the official source before you act: migri.fi, kela.fi or finlex.fi. Check your deadline in the decision itself.
What does it cost?
Free: a short analysis of your case, shown on screen — the summary, the appeal forum, the deadline, the first 2 paragraphs of the analysis and the first 3 recommended actions; kept in your browser only.
Guided: a subscription for one case. 59 € for the first 3 months, in two separately priced parts: 29 € for the case pack (a draft appeal or letter to the authority, prepared from your case’s analysis, plus exports — PDF, print, copy; delivered as soon as your case’s analysis is ready) and 30 € for 3 months of follow-up at 10 € a month, an introductory price. The follow-up includes 150 questions in the case chat (up to 10 a day), 10 documents (uploaded or created), 2 updates of the analysis and the case timeline. After that, Guided costs 15 € a month (the regular price) until you cancel; each later month adds 50 questions, 3 documents and 1 update; unused allowance does not carry over.
The price you see is the total price. You pay by card or a supported wallet through our payment provider, Stripe.
Can I cancel? Can I change my mind?
You can cancel at any time on the case page. Cancelling stops the next payment, and you keep access until the end of the period you have paid for; nothing is refunded for that period, unless we discontinue the service.
Withdrawing from the contract is different: you can withdraw within 14 days, without giving a reason, with "Withdraw from the contract here" on the case page. The case pack (29 €) is charged in full if it was delivered to you before you withdrew; the follow-up (30 €) is charged by the day, for the days from the start to your withdrawal. We refund the rest. The Terms of Service explain this in full, with an example.
Do I need an account?
Yes, a free account. It needs only an email address, no card. You sign in with a one-time link sent to your email.
Is my information private and secure?
In Finland and the EU. FinnAdvisor runs on Google Cloud in Finland. The AI analysis uses Anthropic's Claude models through Google Cloud on its EU endpoint. Your case goes to Google, not to Anthropic, and it is not used to train AI models.
Encrypted. Your case text, documents and analyses are stored encrypted. Our staff do not read your case.
Personal identity codes removed. Finnish personal identity codes (henkilötunnus) are removed before anything is stored or sent to the AI.
Sensitive information only with your choice. For each case, you choose whether to include sensitive information, such as health or religion. Sensitive information is processed only with your explicit consent, which you can withdraw by deleting the case.
No criminal matters. Text that describes a criminal offence is refused before analysis.
We never sell personal data. We use no analytics and no advertising cookies.
See the Privacy Policy for the full picture. Privacy questions: support@finnadvisor.fi.
How long do you keep my case?
Guided case: saved to your account automatically while the subscription runs. After it ends, the case is deleted 6 months after your last sign-in. We email you a month before.
Free analysis: not saved to your account. Our servers keep an encrypted copy for 24 hours.
An account that never had a subscription: deleted 1 month after your last sign-in.
In your browser: a copy of your analysis stays in the browser you used, linked to your account, until you delete the case or your account. Signing out does not remove it. On a shared device, delete the case when you finish.
You can export or delete a case, or your whole account, at any time.
What happens to the documents I upload?
The file is converted to text in the EU. PDF text is read by our own application; images and scans are read by Google Cloud Vision on its EU endpoint. The file itself is not stored and is not sent to the AI. We keep only the extracted text, encrypted, as part of your case. When you delete the case, its documents, discussion and history go with it. Our emails never contain your case details.
Can it help with my kind of case?
FinnAdvisor covers 29 case types under Finnish law: residence permits, benefits, work, family, housing, education and other matters with authorities. It does not cover criminal matters. If your situation is outside its case types, the analysis tells you so rather than guessing.
Can I use FinnAdvisor for asylum or refugee cases?
Yes. There is a case type for asylum and international protection, including negative Migri decisions and appeals to the administrative court. The service works in 13 languages, including Arabic, Persian and Somali.
What documents can FinnAdvisor draft?
With Guided, FinnAdvisor drafts documents such as a request for a review (oikaisuvaatimus), an appeal to the administrative court (valitus), a compensation claim, a complaint to an authority, and letters to an employer or a landlord. A draft is a starting point: check it and correct it before you send it. You are responsible for what you submit.
What is the case chat?
With Guided, you can ask questions about your own case in a chat on the case page: what a part of the decision means, what to do next, or how to explain something to the authority. The chat knows your case: the analysis, your documents and your earlier questions. When the answer depends on facts it does not have, it first asks you a few short questions, so that its answer fits your situation. Answering those questions does not use up a question. You get 150 questions for the first 3 months and 50 for each later month, up to 10 a day. The answers are general legal information generated by AI, not legal advice.
13 Languages
FinnAdvisor works in 13 languages. Write your case description, ask questions, and receive answers in your own language.
Finnish
Suomi
English
English
Arabic
العربية
Russian
Русский
Ukrainian
Українська
Estonian
Eesti
Swedish
Svenska
Somali
Soomaali
Persian
فارسی
Chinese
中文
French
Français
Spanish
Español
Turkish
Türkçe
For Finland
FinnAdvisor covers all major Finnish authorities, courts, and official services.
